7geme Privacy Policy – Your Data Protected

At 7geme, privacy is not fine print — it is part of the product. This document clearly explains what we collect, why we collect it, how we protect it, and what your rights are as a data subject, in full compliance with the LGPD.

Last updated: January 2026
LGPD compliant
SSL 256-bit
No data selling
Data subject rights
Support in Portuguese

How 7geme Takes Care of Your Data

Six concrete commitments that guide our privacy policy

Full LGPD compliance

The 7geme operates in full compliance with the General Personal Data Protection Law (Lei nº 13.709/2018). We collect only the data needed to operate the platform, with a defined legal basis for each purpose. You have the right to know exactly what data we hold about you and what we do with it.

Data never sold to third parties

The 7geme does not sell, rent, or trade users' personal data. Your data is used exclusively to operate your account, process payments, fulfill legal obligations, and improve your experience on the platform. Sharing with third parties occurs only when required by law or court order, and you will always be notified.

You control your data

As a data subject, you may at any time access, correct, export, or request the deletion of your personal information held by 7geme. Simply reach out by email at contato@7geme.best. We process all requests within 15 calendar days, as provided by the LGPD.

Secure storage and data minimization

The 7geme applies the data minimization principle: we collect only what is strictly necessary for each purpose. Data is stored on servers with strict access controls, continuous monitoring, and incident response plans aligned with industry best practices and ANPD requirements.

15d
LGPD response deadline
24/7
Security monitoring

Your Rights as a Data Subject

The LGPD guarantees these rights — 7geme makes sure you can actually use them

Access

You may request confirmation that the 7geme retains your data and provides full access to all personal information we have on record in your account.

Correction

If any of your data is incorrect, incomplete, or out of date, you have the right to request an immediate correction. This includes your name, email, CPF, address, and contact details.

Deletion

You may request the deletion of personal data that is unnecessary or processed in violation of the LGPD. Any data retained due to a legal obligation will be disclosed and justified.

Portability

You have the right to receive your data in a structured, interoperable format, enabling its transfer to another service, in accordance with ANPD regulations.

Consent Withdrawal

Where processing is based on your consent, you may withdraw it at any time, without affecting the validity of any processing carried out prior to that withdrawal.

Sharing Information

You may request information about which public or private entities 7geme shared your data, when it occurred, and what legal basis was used.

How to exercise your rights

To exercise any of the rights listed above, send an email to contato@7geme.best with the subject line "LGPD Request", providing your registered CPF and the type of request. The 7geme will respond within 15 business days. If you need help putting together your request, our Portuguese-language support team is available 24 hours a day to guide you.

This Privacy Policy describes how 7geme collects, uses, stores, and shares your personal data in the course of operating the platform available at 7geme.best. By creating an account or using any service on the platform, you confirm that you have read and understood this document.

1. Introduction

The 7geme is a Sports Betting and online casino platform developed specifically for the Brazilian market, operating entirely in BRL and focused on users who bet on football — Brasileirão, Copa do Brasil, Libertadores —, basketball in the NBB, MMA in the UFC, volleyball in the Superliga, e-sports, and other sports available on the platform.

We know that trusting any digital platform with your personal information is a significant decision. That's why this Policy was written in plain, straightforward language — free of unnecessary legal jargon — so you know exactly what happens to your data when you use 7geme. The platform operates in full compliance with the General Personal Data Protection Law (LGPD — Law No. 13.709/2018) and in accordance with the guidelines of the National Data Protection Authority (ANPD).

2. Data Controller

For the purposes of the LGPD, the controller of the personal data processed on this platform is the operator of 7geme, responsible for making decisions regarding the processing of information collected from users. For all privacy and data protection matters, the contact channel is:

  • Email: contato@7geme.best
  • Recommended subject line: "Privacy" or "LGPD Request"
  • Response time: up to 15 calendar days

3. Personal Data Collected

3.1 Data provided directly by you

While using the platform, the 7geme may collect the following data provided directly by the User:

  • Registration data: full name, CPF, date of birth, email address, mobile number, and residential address;
  • Verification documents (KYC): National ID (RG), driver's license (CNH), proof of address, or other documents requested for identity verification;
  • Financial data: registered Pix key, credit or debit card details (processed by certified intermediaries), and information on deposits and withdrawals made;
  • Communications: messages exchanged with the support team of the 7geme, whether via live chat or email.

3.2 Automatically collected data

When you access the platform, some data is collected automatically by 7geme:

  • Browsing data: IP address, browser type, operating system, pages visited, and session duration;
  • Device data: device identifier, screen resolution, language set on your phone or computer;
  • Activity data: betting history, games accessed in the casino section, crash games played, deposits and withdrawals made, promotions redeemed;
  • Cookies and similar technologies: as described in the cookies section of this document.
Data minimization

The 7geme collects only the data strictly necessary for each stated purpose. We do not collect sensitive information — such as health data, sexual orientation, or religious beliefs — and we do not collect data from external sources without your knowledge and consent where applicable.

4. Purposes of Data Processing

The personal data collected by 7geme are used for the following purposes:

  • Account creation and management: registration, authentication, session control, and maintenance of the User's profile on the platform;
  • Financial transaction processing: deposits via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED bank transfer, as well as withdrawals and refunds;
  • Identity verification (KYC): compliance with legal anti-money laundering obligations and eligibility verification (users must be 18 or older);
  • Security and fraud prevention: detection of duplicate accounts, suspicious behavior, unauthorized account use, and protection against malicious access;
  • Regulatory compliance: compliance with legal, tax, and regulatory obligations applicable to the operation of betting platforms in Brazil;
  • Operational communication: account notices, service updates, transaction confirmations, and security alerts;
  • Promotional communications: sending offers, bonuses, and promotions — with an unsubscribe option always available in every communication;
  • Platform improvement: aggregated and anonymized usage analysis to improve platform features, usability, and technical performance.

5. Legal Bases for Processing

The 7geme processes personal data based on the following legal grounds established by the LGPD:

  • Performance of a contract (art. 7, V): processing required to operate your account, handle bets and financial transactions, and deliver the contracted services;
  • Compliance with a legal obligation (art. 7, II): identity verification, anti-money laundering prevention, and compliance with Brazilian tax and regulatory legislation;
  • Legitimate interest (art. 7, IX): fraud detection, platform security, and usage analysis to improve services, always weighing the interests and rights of data subjects;
  • Consent (art. 7, I): sending marketing communications and using non-essential cookies — with the option to withdraw consent at any time.

6. Data Sharing with Third Parties

The 7geme does not sell, rent, or trade users' personal data. Sharing with third parties occurs only in the following situations:

  • Essential service providers: payment processors (such as Pix intermediaries certified by the Central Bank of Brazil), cloud infrastructure providers, and identity verification tools — all contractually required to handle data in accordance with the LGPD and our internal policies;
  • Game providers: for casino games and crash games, certain technical session data is shared with certified providers such as Pragmatic Play, Spribe, and similar partners, exclusively for operational purposes and result integrity auditing;
  • Legal or judicial obligation: when required by a competent authority, such as the Federal Revenue Service, Central Bank, ANPD, or by court order — in which case 7geme will notify the User whenever legally permitted;
  • Protection of rights: in cases involving investigation of fraud, money laundering, or other illicit activities related to the platform or the User.

7. Data Retention

The 7geme retains personal data for as long as necessary to fulfill the purposes stated in this Policy, in accordance with the following criteria:

  • Registration data and financial transaction records are retained for a minimum of 5 years after account closure, as required by anti-money laundering legislation (Law No. 9.613/1998) and Brazilian tax obligations;
  • Support communication data is retained for 2 years after the support interaction is closed;
  • Cookie and browsing data collected on the basis of consent is retained for the period defined for each cookie type — as detailed in the cookies table in this document;
  • After the applicable retention period, data is securely deleted or anonymized for use in aggregated statistical analysis.

8. Information Security

The 7geme implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Key measures in place include:

  • 256-bit SSL/TLS encryption on all platform connections;
  • Passwords stored in irreversible hash format — not even employees of 7geme have access to your password;
  • Role-based access controls (RBAC), ensuring that only authorized personnel can access sensitive data;
  • Continuous monitoring for suspicious activity and an alert system for unauthorized access attempts;
  • Security incident response plan aligned with ANPD requirements and best practices in the Brazilian financial sector;
  • Periodic security audits carried out by internal teams and, where applicable, by specialized external consultants.

Despite every effort, no system is 100% immune to incidents. In the event of a data breach that poses a significant risk to data subjects, the 7geme will notify the ANPD and affected users within the timeframes established by the LGPD, with clear information about what occurred and the measures taken.

9. Cookies and Tracking Technologies

The 7geme uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored on your mobile device or computer that allow the platform to recognize your preferences and keep your session active.

The types of cookies used by 7geme are:

You can manage your cookie preferences at any time through your browser settings or via the privacy dashboard in your 7geme account. 7geme. Disabling essential cookies may affect normal platform functionality, including session management and authentication.

10. Minors

The platform of 7geme is intended exclusively for users aged 18 and over. We do not intentionally collect personal data from individuals under 18. If we identify that an account was created by a minor, we will immediately close the account, return the balance to the legal guardian after verification, and delete the collected data, except where retention is required by law.

Parents or guardians who discover that a minor has used the platform should contact us immediately at contato@7geme.best so that the necessary steps can be taken as a priority.

11. How to Exercise Your Data Subject Rights

The LGPD grants you a set of rights over your personal data. To exercise any of them, follow the process below:

  1. Send an email to contato@7geme.best with the subject line "LGPD Request – [request type]";
  2. Include in the body of the email: your full name, CPF registered with 7geme and a clear description of what you are requesting (access, correction, deletion, portability, withdrawal of consent, or information about data sharing);
  3. For deletion or portability requests, additional identity verification may be required before processing;
  4. The 7geme will respond within 15 calendar days from the receipt of the complete request.

If you believe that the 7geme did not adequately address your request, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), through the channels made available by the regulatory authority.

12. International Data Transfers

In certain operational situations — such as the use of cloud infrastructure services or integration with international game providers — data may be processed on servers located outside Brazil. When this occurs, the 7geme guarantees that:

  • The transfer is made to countries with an adequate level of protection, as assessed by the ANPD;
  • Specific contractual data protection clauses are in place with all international suppliers involved;
  • Data transferred is limited to the minimum necessary for the provision of the specific service.

13. Changes to This Policy

The 7geme may periodically update this Privacy Policy to reflect changes in platform operations, applicable law, or industry best practices. Whenever changes materially affect users' rights, the platform will notify you via your registered email or through a prominent notice on the platform at least 7 calendar days before the changes take effect.

Continued use of the platform after the effective date of any change constitutes acceptance of the updated policy. The date of the most recent update is always shown at the top of this document.

14. Contact and Data Protection Officer (DPO)

For any questions, requests, or complaints related to privacy and personal data processing at 7geme, please contact our Data Protection Officer (DPO):

  • Email: contato@7geme.best
  • Subject: "Privacy and Data Protection" or "LGPD Request"
  • Support language: Brazilian Portuguese
  • Availability: 24 hours a day, 7 days a week
  • Response time: up to 15 calendar days for formal data subject rights requests
7geme's Commitment to Your Privacy

The 7geme built this policy with transparency and clarity in mind. Privacy is not a regulatory checkbox for us — it's a core part of delivering a Sports Betting and online casino platform that Brazilians can use with confidence. If you have any questions about what's here, write to us at contato@7geme.best. Our team responds in Portuguese and will walk you through whatever you need.

Summary of 7geme's Data Practices

A quick reference guide to how we handle each category of information

Data Category Primary Purpose Legal Basis Retention
Full name, CPF, date of birth Registration and identity verification Contract / Law 5 years after account closure
Email and mobile number Authentication and operational communications Contract Account lifetime + 5 years
Pix key and banking details Processing deposits and withdrawals Contract / Law 5 years after the last transaction
KYC Documents (ID, Driver's License) Eligibility verification and AML Legal obligation 5 years after account closure
Betting and gaming history Platform operation and compliance Contract / Law 5 years after account closure
Browsing data and IP Security and fraud prevention Legitimate interest 12 months
Support communications Service quality Legitimate interest 2 years after account closure
Analytical cookie data Platform improvement (anonymized) Consent 2 years

Frequently Asked Questions – Privacy at 7geme

The most common questions about how we handle your data

No. The 7geme never shares a user's personal data with other users or publishes personal information without explicit consent. Your betting history, balance, payment details, and registration information are completely confidential and accessed only by internal teams with a proven operational need.

Pix transactions on the 7geme are processed by financial intermediaries certified by the Central Bank of Brazil, operating under the highest security standards of the national financial system. The platform does not store full credit card details — only tokens generated by certified processors. Your registered Pix key is stored in encrypted form and used exclusively to process your withdrawals.

Yes, you have the right to request the deletion of your personal data. However, some data must be retained by legal obligation — such as financial transaction records (minimum of 5 years under Brazilian law) and identity verification documents. Where such an obligation exists, 7geme will inform you which data will be retained, for how long, and the legal basis that justifies the retention. All other data will be securely deleted. To submit a request, send an email to contato@7geme.best with the subject line "LGPD Request – Data Deletion".

The 7geme may use information about your preferred sports and usage patterns to personalize the offers and promotions shown within the platform itself — for example, highlighting Brasileirão promotions for users who frequently bet on football. This use is based on legitimate interest and can be managed in your account's privacy settings. We do not share your betting history with external advertisers or third-party platforms for advertising purposes outside the 7geme.

Upon closing your account, the 7geme immediately deactivates your access. Personal data is retained for the applicable legal retention periods (generally 5 years for financial and identification data) and, after that period, is securely deleted or anonymized. You may request written confirmation of the retention periods applicable to your account by emailing contato@7geme.best.

You can manage your cookie preferences in two ways: through the privacy panel available in your account settings on 7geme, or directly through your browser settings (Chrome, Firefox, Safari, or other). Essential cookies — required to keep your session active and authenticate your access — cannot be disabled without affecting the platform's basic functionality. Analytics and marketing cookies are optional and can be disabled without impacting core features.

Play on 7geme with confidence and security

Your privacy is a priority — not an afterthought. Create your account, deposit via Pix, and bet on the Brasileirão, NBB, UFC, and much more, knowing your data is protected.

Terms and Conditions

This Privacy Policy is an integral part of the Terms and Conditions of the 7geme. By creating an account on the platform, you confirm that you have read and agreed to both documents. If you have any questions about a specific clause, please contact us at contato@7geme.best before completing your registration.

Play Responsibly

Sports Betting and casino games are entertainment — not guaranteed sources of income. The 7geme offers control tools such as deposit limits, session alerts, and self-exclusion, all available directly from your account dashboard. Never bet amounts that could put your finances at risk. For more information, visit our Responsible Gambling. Prohibited for users under 18.

Português